Privacy Policy | Flywheel

1. Introduction

Flywheel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing automation platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Email address
Password (encrypted)
Name (optional)

2.2 App and Business Information

When you add apps to manage, we collect:

App name and description
Website URL
Industry and target audience information
Marketing goals and preferences

2.3 Connected Services Data

When you connect third-party services, we may access:

Google Analytics: Website traffic and performance metrics
Google Search Console: SEO rankings and search data
Twitter/X: Account profile, posting capabilities, engagement metrics
LinkedIn: Company page profile and posting capabilities

2.4 Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and actions taken.

3. How We Use Your Information

We use the collected information to:

Provide and maintain our marketing automation services
Generate AI-powered marketing plans and content
Analyze your marketing performance and provide insights
Post content to your connected social media accounts
Track SEO rankings and provide optimization recommendations
Send you service-related communications
Improve and optimize our platform
Comply with legal obligations

4. AI and Data Processing

Our platform uses artificial intelligence to provide marketing recommendations and generate content. When using AI features:

Your app information and marketing data may be processed by our AI systems to generate personalized recommendations
We use third-party AI services (Anthropic Claude) to power our AI features
AI-generated content is created based on your app details and marketing goals
We do not use your data to train AI models

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Third-party services that help us operate our platform (hosting, analytics, AI processing)
Connected Platforms: When you authorize us to post or retrieve data from services like Twitter, LinkedIn, or Google
Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest, secure OAuth token storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some data may be retained for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time

9. Third-Party Services

Our platform integrates with third-party services. Each service has its own privacy policy:

10. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@flywheel.fit